On-Demand Services - 50 hours

    4.500,00 € 4.500,00 € 4500.0 EUR

    3.750,00 €

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    • The price is with VAT.
    Subject and scope of Support and Maintenance Services:
    • Development of new functions
    • Email & telephone support
    • Support with error reporting in the default system to the Odoo S.A.
    • Incidents caused by incorrect use or incorrect configuration caused by the Customer Incidents L3 caused by Defects of the Work, if not purchased flat-rate Support and maintenance services
    • Standard support for v13, v14 and v15. In case of other version contact sales at sales@26house.com for consultation

    Subject and scope of Installation and configuration services:
    • Installation, configuration, environment settings, testing, UAT Editing forms, reports, workflows Updating a Work or Odoo S.A.
    • Support for additional data migration
    • Installation and migration to the new version - deployment
    • Development of new functions, testing, UAT

    Subject and scope of Training services:
    • User training
    • Consulting and advisory
    • Technical and programming training

    The price includes the work of a dedicated project manager in the amount of up to 10% of the package of services.

    General terms and conditions:
    • Services are charged for every 15 minutes started
    • The validity of the purchased Package is 12 months from the date of the order
    • Response to the request within 2 working days
    • Elimination of defects within a period appropriate to the decision of the Provider
    • Services are provided remotely online
    • Services at the Customer's place, surcharge for transport 0.45 € / km
    • Monthly renewal of the test environment - € 29 per month